Cancellation and Refund Policy
Training Cancellation Policy
**1. Cancellation by Participants:
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Notice Period:
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More than 14 days before the training: Full refund or reschedule at no additional charge.
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7-14 days before the training: Full refund or reschedule with a 25% rescheduling fee.
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Less than 7 days before the training: 75% or reschedule with a 50% rescheduling fee.
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After the start of the training: No refund or reschedule with a 50% rescheduling fee.
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No Show: If a participant fails to attend without prior notice, no refund or rescheduling options are available.
**2. Cancellation by the Organizer:
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Notice Period:
- More than 14 days before the training: Full refund or reschedule at no additional charge.
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7-14 days before the training: Full refund or reschedule at no additional charge.
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Less than 7 days before the training: Full refund or reschedule at no additional charge. The organizer will make every effort to notify participants as soon as possible.
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After the start of the training: No refund, only rescheduling will be available based on training availability.
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Reason for Cancellation: If the organizer cancels due to unforeseen circumstances (e.g., instructor illness, low enrollment), participants will be notified promptly and given the option to reschedule or receive a full refund.
**3. Rescheduling:
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Participants who wish to reschedule or choose another trainer must provide notice according to the same terms outlined above for cancellations. Additional fees may apply depending on the notice period and availability.
**4. Exceptions:
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In cases of emergencies or extenuating circumstances, participants may request an exception to the policy. Such requests will be reviewed on a case-by-case basis.
**5. Contact Information:
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For cancellations or rescheduling requests, please contact the registration team via phone or WhatsApp or email as soon as possible.
**6. Agreement:
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By registering for the training, participants agree to the terms outlined in this cancellation policy.
Refund Policy
**1. Refunds for Participants:
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Cancellation by Participant:
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7-14 days before the training date: Full refund.
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Less than 7 days before the training date: 75%
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After the start of the training: No Refund
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More than 14 days before the training date: Full refund.
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No Show: No refund.
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Rescheduling by Participant:
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Less than 7 days before the training date: 50% rescheduling fee.
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7-14 days before the training date: 25% rescheduling fee.
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More than 14 days before the training date: No additional fee for rescheduling.
**2. Refunds for Cancellations by the Organizer:
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More than 14 days before the training date: Full refund or option to reschedule at no additional charge.
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7-14 days before the training date: Full refund or option to reschedule at no additional charge.
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Less than 7 days before the training date: Full refund or option to reschedule at no additional charge. The organizer will notify participants as soon as possible.
**3. Refunds Due to Special Circumstances:
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Emergency Situations: If a participant has a genuine emergency, they may request a refund or reschedule outside of the standard policy. Requests will be reviewed on a case-by-case basis.
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Health Issues: In case of health issues that prevent attendance, a partial refund or reschedule may be granted with appropriate documentation.
**4. Refund Processing:
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Refunds will be processed within [14] business days from the date of the request.
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Refunds will be issued to the original payment method used for registration.
**5. How to Request a Refund:
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To request a refund, please contact the registration team via phone or WhatsApp or email with your registration details and reason for cancellation.
**6. Non-Refundable Fees:
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Any non-refundable fees or expenses incurred (e.g., administrative fees, materials) will not be reimbursed.
**7. Agreement:
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By registering for any of our training courses, participants agree to adhere to the terms of this refund policy.